4/1/2023 0 Comments Active listening examples![]() Clear the calendar, put the phone away, minimize distractions, and truly focus on the words you are listening to and the intent behind them. Making the space to actively listen is meaningful and demonstrates the speaker’s words matter. Mindfully listen to what they have to say. Your nonverbal body language shows the speaker how engaged you are. Suppress the urge to think about what you’re going to say next or to multitask. Stop talking and focus closely on the speaker. Plus, it will prompt you to listen more and speak less. A helpful technique is to think to yourself, “teach me” the next time you’re listening to an employee-it will drive curiosity and make you more open to learning. Have an open mind without pushing an agenda. ![]() Regardless of level, think of the person you are speaking with as someone who can teach you. Approach each dialogue with the goal to learn something. How to Become an Active Listener in 8 StepsĬonsider the following skills and techniques to become a more active listener: 1. It helps build trust and shows empathy for what others are expressing and experiencing, and that shared trust builds connection with your colleagues, and most importantly, your employees. It takes work and practice, and the impact can make a significant difference in the quality of relationships, followership and overall results a person has. Why is active listening important?Īctive listening is more than just gathering information, it’s about fully concentrating on what’s being said to achieve shared understanding. Active listening is a critical skill for leaders because it helps us derive meaning and context to support the employee experience and gather valuable information to identify barriers or opportunities and work together to achieve shared goals. What is active listening?Īctive listening requires techniques of focused listening, understanding what’s being said and responding and reflecting in a thoughtful manner. Senior leaders must set the tone, establish expectations for the entire organization and model active listening. To create a culture where people feel their input is valued, you need to facilitate dialogue. It’s also about proving you value that input by showing appreciation for an employee’s point of view and taking action on it. It's not only about inviting employee input on a project, initiative or ways of working it’s actively listening to understand their employee experience. When managers make an effort to listen to employees, they see the benefits in terms of engagement and positive relationships, which moves an organization toward success. ![]() With a shift to a hybrid work environment and fewer opportunities for in-person connection, making time-and space-to actively listen is critical. (There’s a reason we have two ears and one mouth.)Īctive listening is a foundational skill of Heart First leadership that helps build authentic connection and understanding. One of the most important ways leadercommunicators show they care is to listen-truly listen-to what people have to say. Leaders inspire their teams by showing they care.
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